Launched in 2010, RSA's Learning Zone portal provides the company's 24,000 global employees with convenient, one-stop online access to learning and development (L&D) for "capability-aligned learning" - helping their people progress in their careers. The portal also gives managers the opportunity to build development plans, assign learning, and check on employees' progress, while bolstering their own capabilities for career advancement.

With offices located in Asia, Europe, North America, South America, and the Caribbean, RSA is now able to provide translated, localised learning content in fifteen languages to help in maximising global performance. "Moving to a single global system while still allowing for development of localised content has really helped us to better engage our people", says Justin Dunn, head of group learning and development, RSA Insurance Group plc.

"The beauty of using Cornerstone's software is that it gives our employees the opportunity to not only align their development plans with the skills required for their roles today, but also with what their roles will be a year from now. More than ninety percent of our workforce is actively using the Learning Zone, indicating that our employees are really embracing the opportunity to take responsibility for their own L&D", he continues.

Updating RSA's L&D processes with Cornerstone's software and allowing for blended- learning opportunities - including eLearning, social learning, and in-classroom training opportunities - also helped the company to realise significant cost savings.

"And by converting classroom-based learning to eLearning courses and reducing the duration of key programmes, we've been able to achieve huge cost savings. For example, our 'Introduction to Insurance' course, which would have cost over £1 million to deliver face to face, due in most part to travel expenses, now costs only £17,000", explains Dunn.

Dunn shares his insight into - and best practices for - creating a global learning environment in a webinar titled "Building a dynamic global learning environment", which is accessible through Cornerstone's archive.