Comcast leverages an internal National Executive Learning Council that includes members of the C-suite and other senior leaders to ensure alignment between the business and learning. This includes setting new expectations and strategy.


Comcast University has established a business imperative team to connect daily with the enterprise project management office to clarify which learning solutions are needed and drive product trials, betas and pilots. They have also successfully redesigned new-hire training for their almost 26,000 call center employees.


"We are incredibly honored to receive this recognition from the Learning CONSORTIUM", said Martha Soehren, Ph.D., senior vice president and CLO for Comcast University. "Comcast is bringing new products to customers faster than ever, and the 500 learning and development professionals across Comcast University are passionate about making sure our employees have access to training that will help them provide the best service for our customers."


Elliott Masie, Host & Curator, Learning 2012, commented, "Comcast's ability to regularly engage senior leaders in the evolution of its learning strategy ensures that through continual experimentation and innovation, learning is improved to directly support the business … At Learning 2012, we will spotlight the work, programs and innovations underway at Comcast, … and we are pleased to honor Comcast and its leadership in the learning and performance field."