In Michael's session, the Conference will learn that coaching need not be hard and that there are fundamentals that can be learnt in an hour and used immediately. For L&D professionals, understanding coaching is a must, and this session opens the door to successful practice.

"Coaching is a vital part of performance improvement and a crucial part of learning at work. Yet we tend to ignore it because either it seems too vague to really make work or we just have too little time to focus on it. And if this is true of us, it's also true of the managers we work with."

In this hands-on and engaging session, leading Canadian coach Michael Stanier takes us through some vital techniques to improve our understanding and application of coaching, including discovering that people already know far more than they thought about effective coaching; hearing what the research tells us is the biggest barrier to effective coaching; learning about the only three "coaching moments" a manager needs; seeing how it's possible to coach anyone in ten minutes or less; and practicing one of the three coaching moments during the session.

Michael's session "The guide to effective, rapid coaching in 10 minutes" at Learning Technologies takes place at 2.00 pm on day two, 30 January.