Users participate in an online community to share issues, seek feedback and get updates on support and resources that are available.

The key findings of Towards Maturity's 2010/11 Benchmark Survey include:

• One in four organisations now allocate 30% or more of their training budget to technology-delivered learning.
• 80% of organisations use e-content, learning management systems and online surveys.
• 36% of organisations now use mobile technology to deliver learning materials.
• 16% are using third party social media sites to deliver learning - and 76% plan to use these sites within the next two years.
• Compared with delivering learning via the classroom, technology-delivered learning costs 18% less; reduces study time by 22% and doubles the volume of learning achieved by users.

Towards Maturity not only believes that delivering learning via technology delivers more for less (a Lean approach) but that organisations that learn from each other reach their goals faster.

So far, only 1,200 of the UK's organisations agree with them but, now that Towards Maturity has signed up 16 organisations as ambassadors or supporters to promote these views, the numbers of converts should grow. The ambassadors/ supporters are Plateau Systems, Toolwire, REDTRAY, LINE Communications, Epic, Brightwave, Element K, Fusion Universal, Certpoint, The Charity Learning Consortium, LM Matters, TrainingZone, Training Journal, eLearning Age magazine, the eLN and the Institute of IT Training.

For over 20 years, Bob Little has specialised in writing about, and commentating on, corporate learning - especially elearning - and technology-related subjects. His work has been published in the UK, Continental Europe, the USA and Australia.
You can contact Bob.